Accessibility
statement.
Effective date: January 1, 2024. Last updated: January 1, 2024.
Inca Trail Terpenes LLC (we, us, our) is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for all visitors and apply the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.
Our website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address identified gaps.
Known Limitations
Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations:
- Certain PDF documents (including Certificates of Analysis) may not be fully accessible to screen readers. We are working to provide accessible alternatives upon request.
- Some interactive product filtering tools use ARIA live regions that may not be fully compatible with all screen reader configurations.
- Video content on the site does not currently include closed captioning. We are working to add captions to existing video content.
Technical Specifications
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: HTML, WAI-ARIA, CSS, and JavaScript. These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Inca Trail Terpenes assesses the accessibility of this website by self-evaluation and periodic third-party evaluation. We welcome feedback from users with disabilities and use that feedback to prioritize improvements.
Feedback and Contact Information
We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers:
- Email: accessibility@incatrailterpenes.com
- Postal address: Inca Trail Terpenes LLC, Accessibility Team, 1410 West Olympic Blvd, Los Angeles, CA 90015
- Phone: (213) 973-6663
- Response time: We try to respond to feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response to your feedback, you may contact the relevant enforcement body for accessibility requirements. In the United States, you may contact the Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).
This accessibility statement was prepared with reference to the W3C Accessibility Statement Generator Tool and was last reviewed on January 1, 2024.